The most common questions are answered here but a member of our team is always available to help you! Read on below or call us at 800-521-5001.

  • How much does a custom ornament cost?

    That’s a tough question because the cost is dependent on your design, amount of colors if any, finish, packaging, etc. The beauty of a custom product is that we have the ability to design a piece within your budget. Please contact us for more information regarding the cost per piece.

  • What is your lead time?

    It takes 2 weeks to create your design. Once the design is approved it takes 4 -5 weeks for production depending on the quantity. If you need a product in a shorter time please contact us. We have the ability to rush a project through a tight deadline.

  • What is your minimum order?

    Our minimum opening order for a custom design is 250 pieces and our minimum re-order is 150 pieces. If you are looking for smaller quantities, we can customize items from our retail line, ask a member of our team for more information.

  • Do you have any development costs?

    An artwork fee may be assessed upon completion if the production of ornament is canceled. Contact a team member to find out more.

  • Where are the products made?

    100% made in the USA in our plant in Lincoln, Rhode Island.

  • What are the products made from?

    Etched from solid brass and finished in a variety of options including, 24k gold, rhodium silver, brass antique, or brass lacquer. Infinite color can be for additional detail and depth! For custom finishes contact our sales team.

  • How is the product packaged?

    We have a variety of packaging options and also have the ability to create customized packaging to suit your needs. Click this link to see what’s available or contact a representative.

  • What can you make?

    Don’t just stop at ornaments or keepsakes, we have the ability to create multiple products using our unique process; Bookmarks, Page Clips, Cuff Links, Jewelry, Paper Weights, Card Cases, Wall Art, Industrial Components and so much more… Our only limit is your imagination!

  • How can we market our product?

    Check out our marketing tips for great ideas on how to create lifelong collectors by creating a unique annual program or for great advice from our team, reach out to

  • How do clients use a custom product?

    Our clients create unique annual ornaments and other keepsakes as a vehicle to:

    • Generate Revenue and Raise Funds
    • Increase Awareness and Exposure For Your Cause
    • Thank or Give an Incentive to Donors, Members, Volunteers, and Supporters
    • Commemorate a Special Event or Anniversary
    • Engage Supporters Annually.
  • Who do you work with?

    We work with the following organizations:

    • Non-Profits
    • Retail
    • National Parks
    • Tourist Destinations
    • Government and Military
    • Historical Organizations and Museums
    • Fraternal and Civic Organizations
    • Corporations
    • Collegiate
    • Religious Organizations